Customer service app for Shopify

What is the best FreshDesk alternative for Shopify stores?

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer service platform built for Shopify Stores that want to grow.

Customer service app for Shopify

What is the best FreshDesk alternative for Shopify stores?

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer service platform built for Shopify Stores that want to grow.

Customer service app for Shopify

What is the best FreshDesk alternative for Shopify stores?

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer service platform built for Shopify Stores that want to grow.

Free 7-day trial

No coding required

No credit card required

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Customer service app for Shopify

What is the best FreshDesk alternative for Shopify stores?

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer service platform built for Shopify Stores that want to grow.

Free 7-day trial

No coding required

No credit card required

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Gorgias is the first customer support app to receive Shopify Plus Certification.
Used daily by 
10,064
+ DTC brands

Centralize conversations from all channels in one place

With Freshdesk, if a customer contacts you on multiple channels, it creates 2 completely different tickets. As a result, customers usually need to repeat themselves.

Manage all your support in one app with Gorgias, and get a complete history of the conversation with the customer across all channels.

Get the whole picture, respond to tickets in seconds

How can you deliver great support without context?

Connect your Shopify store and display all customer's information right inside your conversation. Stop making customer repeat themselves and close your tickets 2 times faster.

Automate 40% of your repetitive support tasks

Stop doing the tedious work Gorgias can do for you.

From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your customer service team will spend less time looking busy, and more time talking to customers.


Stop copy-pasting. Leverage data from your favorite tools.

We make it easy to insert data provided by Shopify and favorite tools, from first name to shipping address, directly into each customer interaction.

Combine customer data with auto-responder to provide automated personalized replies in a seconds.

Never answer "where is my order?" again.

Refund & edit orders directly from Gorgias

Edit orders, modify subscriptions, and refund payments without leaving your help desk.

Stop switching between tools and make your customer support more efficient.



Support & convert faster with smart live chat

98% of your visitors will leave without converting if you don't reach out to them proactively. Leverage our smart campaigns and engage automatically conversations that convert.

Support your buyers when they browsing your website. Set up live chat auto-responder and provide instant answers to repetitive questions.

Connect 40+ tools you use daily

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“ With Gorgias, we've drastically reduced the amount of time it takes to resolve customers' inquiries. What would usually take me a minute now only takes a few seconds ”
Logan Pedersen
@
Love Your Melon

Trusted by 10,064+ Shopify stores

Start your free trial today and get set up in 30 minutes!