Connect the Gorgias eCommerce help desk with Klaus to supercharge your customer service and transform your QA process.
Conversation review and QA platform for support teams.Get started with Gorgias
Klaus measurably improves customer service quality by making internal feedback easy and systematic.
Klaus is a conversation review/QA platform that systematically improves agent performance. Think of it like the customer support equivalent of sales coaching or a code review in engineering.
Klaus is helping industry-leading e-commerce companies define what a good customer experience looks like by integrating with Gorgias to: