The Support Ticketing System for eCommerce

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue.

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The Support Ticketing System for eCommerce

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue.

The Support Ticketing System for eCommerce

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue.

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The Support Ticketing System for eCommerce

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Gorgias is the first customer support app to receive Shopify Plus Certification.
Used daily by 
10,064
+ DTC brands

Respond to every message in seconds and make your support more efficient

Don’t risk missing a message from a potential customer.

Gather Email, Phone, Chat, Social Comments, order data and 30+ integrations so you can respond to all your customers from one place.

Don’t waste time looking for information across multiple tools, Gorgias helps you solve the problem faster.

Save dozens of hours a week by automating your replies

Stop doing the tedious work we can do for you. Gorgias helps your agents deliver instant replies to your customers by suggesting answers based on message text.

Combine the customer data with rules to set up automatic, personalized and smart responses to automate 40% of your tickets.

Detect the intent of what your customers are asking

Gorgias uses advanced machine learning to detect the intents and sentiments of each message.

By learning about tracking updates, return policies, and urgency, we help you set priorities and categorize tickets based on what they're about.

Connect the tools you already use

With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.
Amanda
@
Darn Good Yarn

Trusted by 10,064+ Shopify stores

Join the 3,000+ ecommerce brands that use Gorgias every day